Accessibility Statement

Our Commitment

TruckAlpha is committed to making its VIN decoding service usable by everyone, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we treat accessibility as an ongoing effort rather than a one-time project.

Measures We Take

• Semantic HTML structure with proper headings, landmarks, and labels so screen readers can navigate reports and forms
• Full keyboard operability — every interactive element, including the VIN entry form, can be reached and activated without a mouse
• Sufficient color contrast for text and interactive elements, and information never conveyed by color alone
• Responsive layouts that support zoom up to 200% and reflow on small screens without loss of content or function
• Descriptive link text and clear, visible focus indicators
• Native form controls with appropriate input hints, validation messages, and error feedback announced in text
• No auto-playing media, flashing content, or time limits on any task

Alternatives to the Camera Scanner

The optional VIN camera scanner is a convenience feature and is never required. Every lookup can be performed by typing the VIN into a standard, fully labeled text field, so the Service is completely usable without a camera, without vision-dependent input, and without granting any device permissions.

Compatibility

The Service is built to work with current versions of major browsers (Chrome, Safari, Firefox, Edge) on desktop and mobile, and with common assistive technologies such as screen readers (VoiceOver, NVDA, JAWS, TalkBack), screen magnifiers, and voice-control software. It does not require any plug-ins.

Known Limitations

Some vehicle report content is sourced directly from third-party government databases (NHTSA), and we cannot control the wording, structure, or completeness of that source data — for example, complaint narratives are displayed as published by NHTSA. Where source data is presented, we format it into accessible, structured markup to the extent possible. If you encounter any part of a report that is difficult to use with assistive technology, please tell us and we will address the presentation on our side.

Assessment and Review

We evaluate accessibility through self-assessment, including automated testing tools, keyboard-only navigation checks, and screen reader spot checks. This statement is reviewed and updated as the Service changes.